Airlines
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Paseo de la Reforma 445, Cuauhtémoc, 06500 Ciudad de México, México
- Web check-in
- Official web site
- Contact Aeromexico at 55 5133 4000 for assistance and support.
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Aeropuerto Intercontinental de Querétaro, Colón, Querétaro, México
- Web check-in
- Official web site
- Contact Mexicana at 55 2630 4000 for assistance and support.
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Aeropuerto Internacional de Monterrey, Terminal C, Apodaca, Nuevo León, México
- Web check-in
- Official web site
- Contact Viva at 81 8215 0150 for assistance and support.
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Av. Antonio Dovalí Jaime 70, Santa Fe, Ciudad de México, México
- Web check-in
- Official web site
- Contact Volaris at 55 1102 8000 for assistance and support.
The airport offers a wide variety of domestic and international routes operated by different airlines. To see the complete list of destinations and available frequencies, we invite you to visit the POPULAR DESTINATIONS section on our website.
In case your luggage is stolen, damaged or lost, it is important that you contact the airline you traveled with directly.
Baggage is considered the responsibility of the airline from the moment it is checked in at the counter until it is delivered at the final destination. For that reason, the airline staff can advise you on the steps to follow and the options available to resolve the situation.
We recommend having your flight-related documents on hand, such as the baggage check receipt and your ticket, to facilitate the assistance process.
To verify your flight status, you can use the tools available on our website. The system will allow you to check the most up-to-date information, including schedules and possible changes.
Click here to access directly the DEPARTURE OR ARRIVAL flight status section
If you need additional assistance, do not hesitate to contact the corresponding airline or the airport team.
An infant is considered a child under 2 years of age, who must travel accompanied by an adult. Generally, infants are entitled to carry one piece of luggage, which usually has a maximum weight of 10 kg.
In addition, some airlines allow an additional stroller or baby carrier to be transported at no extra cost, depending on their policies.
We recommend checking directly with your airline for specific information about permitted baggage and travel conditions for infants.
For fare application purposes, many airlines consider children between 2 and 12 years of age who travel accompanied by an adult as minors.
Policies may vary between airlines, so we suggest checking with the corresponding airline to obtain details about fares, benefits and travel conditions for children.